Surgery Appointment Times
- 9.00 am – 11.00 am Monday, Wednesday & Friday
- 3.00 pm – 5.00 pm Monday, Wednesday & Friday
- 9.00 am – 1.00 pm Tuesday + Emergencies
- 9.00 am – 11.00 am Thursday
- 1.00 pm – 2.00 pm + Emergencies
*Information re Tuesday and Thursday Afternoons
For Tuesday and Thursday afternoons we would strongly advise patients where possible to plan ahead and telephone the practice early to try to ensure they will be able to be seen the same day
Appointments
Surgeries are by appointment only
All GP appointments are 10-20 minute consultations
If patient requires a longer consultation this should be arranged with reception staff.
A.M. Surgeries
Monday to Friday 9.00 am – 11.00 am
P.M. Surgeries
Consultations available from 3.00 pm – 5.00 pm.
Chaperones
If you require an intimate physical examination, you will be offered to have a chaperone present. this will usually be the practice nurse or a member of the practice staff.
EMERGENCIES (OUT OF HOURS) EVENINGS, WEEKENDS & PUBLIC HOLIDAYS
Patients may access medical advice or contact an emergency doctor through NHS 24 on 111. The telephone number is recorded on our answer machine.
Extended Practice Opening Hours
Extended consulting hours are available on alternate Wednesday evenings between 5.30 pm – 6.50 pm for patients who cannot attend normal surgery times. Please note there are no nursing services and blood tests cannot be taken at this time. It is the patient’s responsibility to inform the surgery in reasonable time if they are unable to keep an appointment.
If you become unwell after 6pm please call NHS 24 as usual – 111
Cancelled Appointments
It is important that you inform the reception staff if you you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a message informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list. If we have less than 24 hours’ notice of a cancelled appointment we may not be able to fill it, please let us know as soon as possible
If you are Late
Please attend your appointment on time, if you are late, you may not be seen.
Please note appointment times may vary during illness and holidays.
Interpreter
If you require an interpreter to attend with you when you see your Doctor, please notify the receptionist and she will arrange this for you. This is via an interpreting telephone service. You may however wish to bring a family member or friend with you to interpret.
Private Medical Examinations
Medical examinations for special purposes such as pre-employment, fitness to travel, elderly drivers, fitness to undertake sports etc, will require longer than a routine appointment.
These examinations do not form part of NHS Services, you will be charged for any such examination. Please check the fee chargeable when you require to arrange any such examination and if the practice is able to provide these services.
Request for GP Letters/Completion of Forms
If your Doctor has agreed to write a letter or complete a form for you in connection with your employment, or for some other specific area, you may be charged for this. Please note that private work is chargeable and can take some time to complete depending on the practice workload.
The admin staff will advise and accept forms to be completed, these will be checked by the Practice Manager and GP and some unfortunately may be returned if they do not fall within in our remit. An approximate charge can be advised at this point but is dependant on the time it takes to research and complete.